Do you provide samples?
FAQ · 2026/10/15 · 3 次浏览
Yes. Samples are free of charge; freight is collected. Sample lead time is 7–15 days.
Can I get samples before placing a bulk order?
Yes, we fully support sample orders so you can evaluate product quality, materials, and workmanship before committing to a bulk purchase. We believe in letting the product speak for itself.
How much do samples cost?
Sample units are charged at a per-piece rate that covers material and labor. The exact cost depends on the product type and customization level. A detailed quotation will be provided before you confirm the sample order.
Who pays for shipping?
Shipping fees for samples are borne by the buyer. We work with major international couriers such as DHL, FedEx, and UPS to ensure fast and reliable delivery. Freight costs are calculated based on destination and package weight.
How long does it take to receive a sample?
Standard samples are ready within 3–5 business days after confirmation and payment. Customized samples with your logo or specific requirements may take slightly longer, typically 5–7 business days.
Can the sample fee be refunded?
Yes. If you proceed with a bulk order after evaluating the sample, the sample fee can be deducted from your total order amount. This means the sample effectively becomes free of charge when you place a qualifying bulk order.